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SPOs and EBD: when a discount helps and when it hurts

An EBD (early booking discount) rewards guests who book before a set date. An SPO (special offer) is a temporary reduction for specific booking and stay dates. A discount helps when it creates bookings you would not get. It hurts when it discounts rooms you would sell anyway.

By Florian Schaufler, Founder, 360° Consulting

What is an EBD?

A reduction for bookings made before a set date, usually agreed in the contract. It supports early pace.

What is an SPO?

A temporary offer sent to partners for specific booking and stay dates. It can be a reduction, free nights (such as 7 for 6) or an upgrade.

What is the difference between EBD and SPO?

EBDSPO
When agreedIn the contractDuring the season
PurposeEarly bookingsSpecific gaps
DurationBooking deadlineSet booking and stay window

When does a discount help?

  • Pace is behind for specific dates
  • Soft periods and gaps between busy weeks
  • A source market slows down

When does a discount hurt?

  • The dates already sell well
  • EBD, SPO and long stay reductions stack on one booking
  • The offer applies to existing bookings
  • There is no end date

What should an SPO include?

  • Booking dates and stay dates
  • Room types and boards
  • Combinable with EBD: yes or no
  • Minimum stay
  • New bookings only

How do you know if it worked?

Compare pickup and average rate for the offer dates, before and after. No extra bookings means only a lower rate.

Frequently asked questions

Can EBD and SPO be combined?
Only if the offer says so. Always state it.
Should an SPO apply to existing bookings?
No. Write "new bookings only".
How long should an SPO run?
Only for the booking window you need. Always set an end date.

We plan offers from your pace data.